Refund Policy
Effective date: January 1, 2024
Our Guarantee
We want you to be completely satisfied with your Caraxle report. If for any reason you are not happy with your purchase, we will issue a full refund, no questions asked. Your satisfaction is our priority.
How to Request a Refund
Simply contact our support team at support@caraxle.app with your order ID and let us know you'd like a refund. We will process it promptly, no lengthy explanations required.
Refund Window
Refund requests must be submitted within 7 days of your purchase date. Requests received after this period are not eligible for a refund.
Processing Time
Once approved, refunds are processed within 5–10 business days depending on your payment method and financial institution.
Contact
Questions? Reach us at support@caraxle.app.